Refund policy
Return & Refund Policy
We want you to love your Harbor & Co products! If you're not completely satisfied, here's how we handle returns:
Return Window We accept returns within 30 days of delivery.
Eligible Returns
- Manufacturer defects or damaged items: We'll accept returns on opened or used products and cover return shipping costs. Please contact us within 30 days with a photo of the defect.
- Unopened, unused items: Eligible for return within 30 days. Customer is responsible for return shipping.
Non-Eligible Returns We do not accept returns on opened/used products due to personal preference (scent, fragrance preference, etc.).
Refunds All approved returns are issued as store credit.
How to Start a Return Email us at harborandcotx@gmail.com with your order number and reason for return. We'll respond within 2 business days.